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The Social Tenant Access to Information Requirements (STAIRs) are a new set of standards designed to give social housing customers better access to information about their landlord.
At SNG, we're committed to being open and transparent about how we manage homes and deliver services. That's why we've created a dedicated STAIRs page, bringing together information about how we manage homes and services, how we're performing, and how customers can help shape what we do.
As STAIRs is introduced, we'll make it easier for you to access information about your home and services.
We'll be sharing more details over time, including:
how you can request information from April 2027
details of our online information request form and how to use it
Our aim is to make information open, clear and easy to understand.
Find out more about STAIRs by clicking the link below:
The Social Tenant Access to Information Requirements (STAIRs) are a new set of standards designed to give social housing customers better access to information about their landlord.
At SNG, we're committed to being open and transparent about how we manage homes and deliver services. That's why we've created a dedicated STAIRs page, bringing together information about how we manage homes and services, how we're performing, and how customers can help shape what we do.
As STAIRs is introduced, we'll make it easier for you to access information about your home and services.
We'll be sharing more details over time, including:
how you can request information from April 2027
details of our online information request form and how to use it
Our aim is to make information open, clear and easy to understand.
Find out more about STAIRs by clicking the link below:
