Shared Ownership & Leaseholders: Your Voice. Your Services. Your Say
Your Voice. Your Services. Your Say.
Tell us your top three priorities. We'll listen, act and keep you updated
At SNG, we're committed to improving the services we provide to Shared Owners and Leaseholders.
Over the last year, we've heard from customers through surveys, complaints, meetings, customer panels, and day-to-day conversations. You've told us what's working well and where you'd like to see improvements.
Now we want to focus on what matters most to you.
We're asking all Shared Owners and Leaseholders to tell us their top priorities and share their ideas for improving our services.
Your feedback will help shape our plans for the next 12 months and ensure we're focusing on the areas that make the biggest difference to you.
Now we're asking one simple question:
What are your top three priorities?
Whether it's service charges, repairs, communication, building safety or something else, we want to know what's most important to you.
Tell us:
✅ What are your top three priorities?
✅ What's working well?
✅ What should we improve?
✅ What should we focus on over the next 12 months?
Why take part?
Your feedback will help shape our future plans and service improvements. We'll share what we've heard, what we're doing about it, and keep you updated on our progress.
You Said. We Did.
We're committed to turning feedback into action - we'll regularly publish:
- What customers are telling us
- The top issues and themes
- Improvements we're making
- Progress updates on actions
👉 Have your say today - complete the short survey on this page and help shape the future of our services.