Winter Support

Support for you this winter

We know the winter months can be a struggle - and at SNG, we want to support our customers so they can thrive. If you're struggling with paying your rent, debt, work, benefits, household bills or using the internet, we can provide one-to-one support and work with you to overcome the challenges you're facing.

Visit our support page for more information and to talk to our friendly, trained team - or use tools like National Support Network, Better Off Calculator or Pocket Power to find help yourself.

Keep your home warm and minimise bills

If you're worrying about the cost of living this winter, there are a number of things you can do to keep your home warm while trying to keep costs down. Take a look at our practical tips on lowering household bills and the Energy Saving Trust's top tips for saving energy during colder weather from its Facebook community. These small changes can make a big difference.

Do you have a storage heater? Find out how to use it effectively to save money.

Make sure you’re covered

Don’t forget that we insure the building you live in, but we don’t insure your personal belongings and home contents. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen. Find out more about cost effective home contents insurance.