HQN (Housing Quality Network)

High‑quality advice, tailored support, and practical training for everything related to housing.

Alongside a wide range of training opportunities, HQN also offer specialist resources, best practice groups, and a dedicated Residents’ Network.

Residents’ Network

The HQN Residents’ Network helps social housing providers build stronger relationships with their residents, supporting better services through co‑production and co‑regulation.

The network brings residents and housing professionals together as equals to explore key topics such as:

• Scrutiny
• Complaints
• Resident engagement
• Financial and digital inclusion
• Customer satisfaction

Members gain access to expert guidance, up‑to‑date information, and opportunities to share ideas and experiences with others across the sector.

Free Membership

You can sign up for free to join the Residents’ Network. Membership includes access to complimentary training sessions, webinars, and best practice groups.